Returns & Exchanges
At Shesha Ayurveda, we strive to ensure your complete satisfaction with our authentic Ayurvedic formulations. If you receive a damaged, defective, or incorrect product, we offer a hassle-free return and exchange policy within 5 days of delivery.
Return Process
- 1.Initiate Request
Email our support team at care@sheshaayurveda.com within 5 days of receiving your order, including your order ID and clear photos of the products.
- 2.Quality Evaluation
Our quality control team will review your request and images to verify the claim; once approved, we will initiate the reverse pickup process.
- 3.Product Pickup
Ensure the item is unused, in its original packaging, and includes all tags; our courier partner will collect the package from your registered address.
- 4.Resolution
Upon receiving the returned item at our warehouse, we will process your replacement or issue a refund to your original payment method within 7-10 business days.